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The AI Boom: Balancing Innovation with Core Technology Infrastructure

13 December 2023

Remember the buzz around the internet boom in the late ’90s? Well, AI is generating a similar kind of excitement today. The surge of AI startups, particularly in the UK, has investors and businesses talking about the opportunities and risks involved. With AI’s potential to revolutionize industries, it’s no surprise that strategic consultants like myself are keeping a close eye on these developments. However, amidst all the excitement, it’s crucial not to lose sight of the foundation that supports any technological advancement: the core technology infrastructure.

Over the past year, AI startups in the UK have seen an influx of investment. From healthcare and finance to retail and logistics, AI technologies are being developed to solve complex problems, improve efficiency, and drive innovation. Investors are flocking to these startups, eager to get a piece of the next big thing. However, as with any gold rush, there are both opportunities and risks to consider.

Opportunities for Strategic Growth

AI startups offer a plethora of opportunities for businesses looking to grow. These technologies can streamline operations, reduce costs, and create new revenue streams. For instance, AI-driven predictive analytics can help businesses anticipate market trends and make informed decisions. In healthcare, AI is being used to improve patient outcomes and optimize treatment plans, while in finance, it’s enhancing fraud detection and automating customer service.

The UK, with its strong academic institutions and vibrant tech ecosystem, is particularly well-positioned to lead in AI innovation. Government initiatives and funding programs are also supporting the growth of AI startups, making it an exciting time for investors. For businesses seeking to leverage AI, partnering with or investing in these startups can provide significant competitive advantages.

The Importance of Core Technology Infrastructure

However, while AI is an exciting concept that should be investigated, monitored, and deployed where appropriate, businesses must not take their focus away from their core technology infrastructure. Investment in advancing technology must carry a clear purpose. What will continue to undermine investor and client confidence is a failure to create the most solid and reliable platform for crucial business technology—connectivity, telephony, data analytics, and core operational efficiency.

It’s essential for businesses to ensure that their foundational technology infrastructure is robust and capable of supporting new AI initiatives. Without a solid foundation, AI applications may not deliver the expected benefits, and could even disrupt existing operations. For example, advanced AI analytics are only as good as the data they process, making reliable data infrastructure and connectivity paramount.

Furthermore, core operational efficiency remains critical. While AI can enhance many aspects of a business, it cannot compensate for fundamental weaknesses in basic operational processes. Businesses must maintain a balance between exploring new AI opportunities and strengthening their core technologies to ensure sustained growth and stability.


The AI boom presents exciting opportunities for strategic growth and innovation. However, it is crucial for businesses to balance their investment in AI with a strong focus on maintaining and enhancing their core technology infrastructure. Ensuring a solid foundation for connectivity, telephony, data analytics, and operational efficiency will not only support new AI initiatives but also build the trust and confidence of investors and clients.

I work with businesses and their investors to achieve growth and business turnaround. Please call me confidentially on 07880 193176 to start your business transformation.